Start up from macOS Recovery
Click on the “First Aid” icon in Disk Utility’s toolbar (found in the top-right corner of the “Disk Utility” window) to start the repair process. Read the confirmation dialog to confirm you’ve selected the correct drive, then click “Run” to start the disk repair process. Read the warning message as well, then click. My WD My Passport Ultra 1 TB fell from about a height of 3-4 feet and since then my MacBook is not able to detect it or any data of the drive. Also when I go to disk utility, the drive shows ‘not mounted’, and even after trying to mount it by clicking the ‘mount’ button it is not getting mounted.
Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:
Apple silicon
Turn on your Mac and continue to press and hold the power button until you see the startup options window. Click the gear icon labelled Options, then click Continue.
Intel processor
Make sure your Mac is connected to the Internet. Then turn on your Mac and immediately press and hold Command (⌘)-R until you see an Apple logo or other image.
If you're asked to select a user you know the password for, select the user, click Next and enter their administrator password.
Reinstall macOS
Select Reinstall macOS from the utilities window in macOS Recovery, then click Continue and follow the onscreen instructions.
Follow these guidelines during installation:
- If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
- If the installer can't see your disk or notifies you that it can't install macOS on your computer or volume, you may need to erase your disk first.
- If the installer offers you the choice between installing on Macintosh HD or Macintosh HD – Data, choose Macintosh HD.
- Allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac may restart and show a progress bar several times, and the screen may be empty for minutes at a time.
When the installation is complete, your Mac may restart to a setup assistant. If you're selling, trading in or giving away your Mac, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete the setup process.
Other macOS installation options
When you install macOS from Recovery, you get the current version of the most recently installed macOS, with some exceptions:
- On an Intel-based Mac: if you use Shift-Option-Command-R during startup, you'll be offered the macOS that came with your Mac, or the closest version that is still available. If you use Option-Command-R during startup, in most cases you'll be offered the latest macOS that is compatible with your Mac. Otherwise you'll be offered the macOS that came with your Mac, or the closest version that is still available.
- If the Mac logic board was just replaced, you may only be offered the latest macOS that is compatible with your Mac. If you've just erased your entire startup disk, you may only be offered the macOS that came with your Mac, or the closest version that is still available.
You can also use these methods to install macOS, if the macOS is compatible with your Mac:
- Use the App Store to download and install the latest macOS.
- Use the App Store or a web browser to download and install an earlier macOS.
- Use a USB flash drive or other secondary volume to create a bootable installer.
This article includes the following parts
How to view files on wd my passport Windows 10/8/7
How do you open or view hidden files on wd my passport on Windows 10 or 7? Usually there are three different dialemma when your files cannot be accessed or open on my passport.
#1 How to show hidden files on wd my passport external hard drive Windows 10
Is it possible to view hidden files or folders? YES, you may go with the following steps to unhide files or folders on your western digital disk if files were hidden for some reasons and then cannot be viewed.
- Insert your wd my passport to a Windows computer like Windows 10 laptop, and it would display as an external storage device under THIS PC.
- Double clicking THIS PC, you will see your disk there (If it does not display properly, see this solution: how to read disk when it cannot be detected in Windows 10 - 6 fixes)
- Open your wd passport in File Explorer.
- In the Ribbon user interface of Explorer, click File -> Change folder and search options.
- The Folder Options dialog will open.
- Under the View options, scroll down and select 'Show hidden files and folders' under 'Hidden files and folders' options.
#2 WD my passport Files were hidden by virus or other causes/damages
If your files were hidden or deleted by virus or other unknown causes, use the following cmd to show files and folders on my passport.
Click 'Start' Menu > 'Run' > type 'cmd' > type 'attrib -h -r -s /s /d h:*.* '
Here is a video that shows how to view files that were hiden.
#3 How to view or access WD my passport Files that were deleted by unknown causes
Macos Cant Repair The Disk My Passport
Free wd external hard drive my passport recovery tool iCare Data Recovery Pro is free to help access files on my passport when files were deleted or removed or not seen even without a named cause.
Also read: recover files from wd my passport
WD my passport not detected on computer? My passport cannot be accessed? Try the following solution.
how to access external hard drive when it cannot be detected in Windows 10 - 6 fixes; or solution: wd my passport does not show up in Windows 10 pc
WD my passport won't open? wd my passport reported raw format? WD my passport needs formatting?
Try this solution: External hard drive raw format fix
How to View files on wd my passport mac
Macos Cant Repair The Disk My Passport Photo
This following video will show you how to see hidden files and folders on MAC with mac terminals to unhide files.
If your wd my passport does not show up in MAC, try the following solution in the link.
WD external disk my passport not showing up? Try this: WD hard drive not recognized on MAC fixes
How To Fix My Passport For Mac
Files deleted or removed from my passport? Lazesoft Data Recovery for Mac would show files that were removed by what kind of causes when the deleted files were not overwritten by new files.
Also read: 5 free file recovery software for mac
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